Privacy Policy
Effective Date: [13-02-2025]

Welcome to [Beej Kosh / SHRI AGARWAL BEEJ BHANDAR] (“hum,” “hamara,” ya “humlog”). Hum aapki privacy ki suraksha aur transparency ke prati samarpit hain. Yeh Privacy Policy batati hai ki hum aapka data kaise ikattha karte hain, istemal karte hain, aur Bharatiya kanoon jaise ki Information Technology Act, 2000 ke anusaar kaise surakshit rakhte hain.

1. Hum Kaunsa Data Collect Karte Hain?

Hum alag-alag tareeke ka data collect karte hain jo hamari services ko behtar banane me madad karta hai:

A. Personal Information

Jab aap hamari website use karte hain, tab hum ye details ikattha kar sakte hain:

  • Naam

  • Email Address

  • Phone Number

  • Shipping aur Billing Address

  • Payment Details (jo secure third-party payment gateways dwara process kiya jata hai)

B. Non-Personal Information

Hum kuch aise bhi data collect karte hain jo personal nahi hote jaise:

  • Browser ka type aur version

  • Device ki jankari

  • IP Address

  • Website kaise use ho rahi hai (cookies aur analytics tools ke madhyam se)

C. Krishi Preferences (Agar Lagu Hota Hai)

Agar aap farming se jude hain, toh hum aapke krishi sambandhit data jisme aapke beej kharidne ki aadat, location aur agricultural product history shamil ho sakti hai, ikattha kar sakte hain.

2. Hum Aapka Data Kaise Istemaal Karte Hain?

Jo bhi data collect kiya jata hai, uska istemal hum in kaam ke liye karte hain:

  • Orders process karna aur products deliver karna

  • Customer support aur service improve karna

  • Aapke shopping experience ko personalize karna

  • Order updates, offers aur newsletters bhejna

  • Bharatiya kanoon ke anusaar compliance

  • Website ke performance ko analyze karna (analytics tools ka upyog karke)

3. Hum Aapka Data Kiske Saath Share Karte Hain?

Hum aapke personal data ko bechte ya kiraye pe nahi dete. Lekin kuch situations me hum ye data share kar sakte hain:

  • Payment Processors: Razorpay, Paytm, UPI jaise secure transaction partners

  • Logistics Partners: Product delivery ke liye courier services

  • Legal Authorities: Agar Bharatiya kanoon ke anusaar jaroori ho

4. Cookies aur Tracking Technologies

Hamari website me cookies ka use hota hai jo aapka experience behtar banane ke liye hota hai. Aap apne browser me cookies settings manage kar sakte hain. Google Analytics jaise third-party services bhi kuch anonymized data collect kar sakti hain.

5. Data Security

Hum SSL encryption jaise suraksha upaay istemal karte hain taaki aapka personal data surakshit rahe. Lekin, koi bhi online transaction 100% secure nahi hota, isliye aapko bhi safe browsing practices follow karni chahiye.

6. Aapke Adhikar (Bharatiya Kanoon Ke Anusaar)

Bharat ke ek user hone ke naate aapko yeh adhikar milte hain:

  • Apna personal data access, modify, ya delete karna

  • Marketing emails aur SMS se opt-out karna

  • Data storage aur usage ki details maangna

  • Agar data misuse hota hai toh IT Act, 2000 ke tahat complaint file karna

7. Bacchon Ki Suraksha

Hamari website 18 saal se kam umr ke vyaktiyon ke liye nahi hai. Hum jaan bujhkar minors ka data collect nahi karte.

8. Privacy Policy Me Changes

Kabhi-kabhi hum is Privacy Policy me updates kar sakte hain. Koi bhi naye changes yahan update kiye jayenge, jisme effective date mention hoga.

9. Humse Sampark Karein

Agar aapke paas koi bhi sawaal ya chinta ho, toh humse contact karein:

[Beej Kosh]
[Sabji Mandi Bazar, Kaman Bhartpur, Raj.]
Email: [amishagoyal210405@gmail.com]
Phone: [7340094228]

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